Grand Mercure Jakarta Kemayoran 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.7/5 2,318 أراء

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Grand Mercure Jakarta Kemayoran - Image 1
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Grand Mercure Jakarta Kemayoran - Image 4
Jl H Benyamin Sueb Kav B6, Superblok Mega Kemayoran, Kota Baru Bandar Kemayoran, 10610 JAKARTA, Indonesia

الوصف

خدمات الفندق الإضافية

  • Nearby Jakarta International Expo Kemayoran, the biggest exhibition hall in Central Jakarta.

  • 2 Hotel F & B Outlets, 1 Restaurant and 1 Lounge

  • Health center facilities with 1 outdoor swimming pool, 1 indoor whirlpool & Sauna

  • Space parking available

الإقامات المتوفرة لدينا

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موقع الفندق

Grand Mercure Jakarta Kemayoran

Jl H Benyamin Sueb Kav B6, Superblok Mega Kemayoran, Kota Baru Bandar Kemayoran
10610 JAKARTA
Indonesia

نظام تحديد المواقع العالمي (GPS):-6.1536, 106.849698

الهاتف
فاكس +62 21 22602222

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • خدمة الغرف

CATAPPA RESTAURANT

Located at the Lobby area with a seating capacity of 162, Kemayoran Square serves a-la-carte and buffet options with a wide variety of international, Asian and Indonesian cuisine to choose from. The outdoor terrace also serves as a smoking area.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.7/5  2,318 أراء

تقييم TripAdvisor  5.0/5  4,948 أراء

Good ambience

ملاحظة Tripadvisor 5.0/5

Stay45860024663 تقييم TripAdvisor المعتمد

Fantastic bar in jakarta! Staff was great, especially Marcel who Made really good twist of whisky sour, who were so welcoming also! Absolutely a must see spot in grand Mercure plumeria 🥃 Will back for sure and very recommended thank you!!!

Dear Our Valued Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

Smelly room

ملاحظة Tripadvisor 1.0/5

Road53565724297 تقييم TripAdvisor المعتمد

Booked for non-smoking room. And only smoking room is available. Very lousy service. Checking in process also very slow. Waiting at lobby until midnight still unable to access my room.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Grand Mercure Jakarta Kemayoran. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lalu Aswadi Jaya General Manager

Best Staycation

ملاحظة Tripadvisor 5.0/5

listiara تقييم TripAdvisor المعتمد

Happy to stay at grand mercure kemayoran, location good, near citra mall. Room big, clean and tidy. Get special amenities from thank you to Agnes for handle check in, check in fast and smooth. thank you grand mercure will coming back again in the near future

Dear Ms. Listiara, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

Amazing place, nice staff and great stay

ملاحظة Tripadvisor 5.0/5

GrandTour28769548666 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

This hotel is Amazing! From the super-friendly staff to the spacious and comfy room, every detail was great. And don't get me started on the food – it was delicious! They really went above and beyond to make our stay special. Can't recommend it enough!

Kepada Tamu yang terhormat, Terima kasih atas ulasan positif yang Anda berikan terhadap Hotel Grand Mercure Jakarta Kemayoran. Kami sangat senang atas kenyamanan dan kepuasan yang anda rasakan selama menginap di hotel kami. Ulasan anda akan kami jadikan sebagai motivasi untuk terus memberikan pelayanan dan fasilitas terbaik untuk setiap tamu. Saya berharap dapat melayani Anda kembali dan memberikan pengalaman yang menyenangkan selama menginap di Hotel Grand Mercure Jakarta Kemayoran. Hormat kami, Lalu Aswadi Jaya General Manager

Several Positives, Several Negatives

ملاحظة Tripadvisor 3.0/5

Jonathan C تقييم TripAdvisor المعتمد

Context: My wife and I accompanied by our Adult Son. 4 nights in 2 Deluxe Rooms on 10th Floor: 1 * King and 1 * Twin. All Accor Member. First time at this Hotel. Three Positives (in no particular order): +ve: Decent, modern, large, well laid out rooms with nice en-suite’s. Comfortable beds. +ve: Good location for Kemayoran, convenient for Ancol, Sunter. Taxi’s always available. +ve: Friendly, obliging staff (but how well trained and how well managed are they?). Seven not-so-positives (in no particular order): -ve: We arrived ~7.30 p.m. 3 Check-in Desks but only 1 staff member attending to guests. No obvious urgency to attend to those needing to check-in. A 12-minute wait. -ve: Accor Loyalty counts for little here. At check-in, the attitude is ‘there’s your soft drink voucher, that’s your Accor recognition done’. Forget late check-out, for example. -ve: Sound-proofing of rooms is poor, as others have commented here. You can hear everything from the corridors, lift arrival chimes etc. Clearly a construction defect. -ve: Housekeeping staff are friendly and obliging but are they well trained? Are they well supervised? We needed to specifically request toilet paper, hand towels etc. -ve: Pedestrian service at Plumeria Lounge. Twice I had to walk upto the Entrance to get some service for my group. And 30 mins to serve a cheese-cake slice? Poorly managed. -ve: Nice lobby but on 2 mid-afternoons during our stay, the ambience was ruined by it becoming the storage depot for atleast 150-200 (chained) suitcases for several hours. -ve: My IDR 15 Mln deposit, signed against my credit card at check-in, still has not been released, more than 4 Days after checking-out. My final bill was paid in full at check-out. Overrall impression: a relatively modern property in need of a more diligent, more focused management. We’ll likely try another Hotel for our next Kemayoran stay, there are other options.

Kepada Bapak Jonathan C. yang terhormat, Terima kasih Anda telah meluangkan waktu untuk membagi umpan balik Anda. Sementara saya berharap bahwa Anda memiliki pengalaman yang lebih baik di kunjungan Anda kemarin, dari umpan balik seperti inilah kami belajar dan ini akan kami gunakan untuk memperbaiki diri. Kami bekerja keras untuk memberikan pengalaman tamu yang luar biasa, dan dalam hal ini jelas bahwa kami belum melakukan yang terbaik. Jika Anda memberi kami kesempatan untuk mendapatkan kepercayaan Anda kembali, kami akan melakukan yang terbaik untuk memberikan Anda pengalaman hotel yang baik seperti banyak tamu kami yang tumbuh menyukai pengalaman mereka yang baik di hotel ini. Dengan hormat, Lalu Aswadi Jaya General Manager

بالاشتراك مع TripAdvisor

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يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (شاملة ضريبة القيمة المضافة وضريبة السياحة) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.